SHIPPING POLICY

PLEASE ALLOW UP TO 2-4 WEEKS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.

BLUEM IS NOT RESPONSIBLE FOR ANY LOST, OR STOLEN PACKAGES IN THE SHIPPING PROCESS, YOU MUST GO THROUGH USPS/DHL FOR COMPENSATION.

INTERNATIONAL ORDERS MAY BE SUBJECT TO PAY DUTIES AND TAXES, WHICH IS OUT OF OUR CONTROL AND MUST BE PAID BY BUYER.

​IF YOU INPUT THE WRONG SHIPPING INFORMATION AT CHECKOUT AND THE ITEM IS RETURNED TO US, YOU WILL BE RESPONSIBLE FOR PAYING ANY ADDITIONAL SHIPPING COSTS.

IF YOU HAVE RECEIVED THE WRONG ORDER, THE WRONG SIZE, OR A DEFECTIVE ITEM, WE WILL GLADLY OFFER YOU A REPLACEMENT AT NO ADDITIONAL COST TO YOU.